Return & Refund Policy

30-Day Return/Refund Policy

At Genius Parts, we want you to be completely satisfied with your purchase. If you are not happy with your product for any reason, you can take advantage of our hassle-free 30-day return/refund policy. Here's what you need to know:

Eligibility:

• To be eligible for a return/refund, the item must be in the same condition that you received it, and in its original packaging.

Timeframe:

• You have 30 days from the date of your purchase to initiate a return or refund request.

How to Initiate a Return/Refund:

• Contact our Customer Service team at  sales@geniusparts.co.uk to request a return or refund.
• Please provide your order number and a brief explanation of the reason for the return or refund request.

Return Shipping:

• You will be responsible for the cost of return shipping unless the return is due to a mistake on our part (e.g., wrong item shipped).

Refund Process:

• Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.